5 Social Media Lessons from Chrissy Teigen
You have probably heard of Chrissy Teigen. Supermodel, actress, author, one half of a celebrity power couple. But you may not know she completely slays … Read More
A Case Study in How NOT to Do Twitter Customer Service
If you receive a business complaint on social media, can you stay cool under pressure? Remember the old phrase – “the customer is always right?” … Read More
Social Marketing Tip #2 – Use Hashtags Effectively
If you have been using social media long enough, no doubt you are familiar with hashtags. Hashtags first became popular on Twitter as a way … Read More